At DiwaWIN, protecting your privacy is one of our highest priorities. This Privacy Policy explains how we collect, process, store, and safeguard the information you provide while accessing our website and related services. It also outlines your privacy rights and describes how applicable data protection laws help protect your personal information.
By visiting or using DiwaWIN, you agree to the collection and use of your information as described in this Privacy Policy. The data we collect enables us to operate our platform efficiently, enhance our services, and deliver a better experience for every user.
Interpretation
Throughout this Privacy Policy, certain words are capitalized because they carry specific meanings. These definitions apply equally whether the terms appear in singular or plural form.
Definitions
For the purposes of this Privacy Policy, the following definitions apply:
Account
An Account refers to a personal profile created by a user to access particular features, services, or functions available through the DiwaWIN platform.
Affiliate
An Affiliate is any organization that controls, is controlled by, or shares common ownership with another entity. Control generally means ownership of at least 50% of voting rights or equivalent authority.
Company
"Company," "we," "our," and "us" refer to DiwaWIN throughout this Privacy Policy.
Cookies
Cookies are small files placed on your device by a website to remember user preferences, monitor browsing activity, and improve website performance.
Country
India.
Device
A Device includes any electronic equipment capable of accessing our website, such as desktop computers, laptops, smartphones, or tablets.
Personal Data
Personal Data means any information that can directly or indirectly identify an individual.
Service
Service refers to the DiwaWIN website and all related services provided through the platform.
Service Providers
Service Providers are trusted third-party organizations or individuals who assist us by operating, maintaining, analyzing, or supporting our platform and services.
Usage Data
Usage Data consists of technical and analytical information collected automatically when users interact with the platform.
User (You)
A User refers to any individual, business, or organization that accesses or uses the DiwaWIN website or services.
Information We Collect
Personal Information
When using DiwaWIN, you may be asked to provide certain personal details that help us identify you, communicate with you, or provide requested services.
The information collected may be necessary for account management and platform functionality.
Usage Information
Certain technical information is automatically collected whenever you visit or interact with our website.
This may include:
- IP (Internet Protocol) address
- Browser name and version
- Pages visited
- Date and time of each visit
- Time spent on individual pages
- Device identifiers
- Performance and diagnostic information
If you access DiwaWIN through a mobile device, additional information may include:
- Mobile device model
- Operating system version
- Mobile device identification number
- Mobile browser details
- Network information
- Device diagnostics
Our systems may also automatically record information transmitted by your browser whenever you visit the website.
Cookies and Tracking Technologies
To improve website performance and user experience, DiwaWIN uses Cookies and similar tracking technologies.
These tools help us understand visitor behavior, measure website performance, and enhance overall functionality.
Cookies
Cookies are small data files stored on your device during website visits.
Most web browsers allow users to block or manage Cookies through browser settings. Please note that disabling Cookies may limit certain features or functions of the website.
Web Beacons
Certain pages or emails may include electronic tracking technologies known as Web Beacons.
These technologies help us analyze website traffic, measure page performance, and evaluate email engagement.
Types of Cookies We Use
Session Cookies
These temporary Cookies remain active only while your browser session is open and are automatically deleted after the browser is closed.
Persistent Cookies
Persistent Cookies remain stored on your device for a specified period, allowing the website to recognize returning users.
Essential Cookies
These Cookies are necessary for basic website functionality, user authentication, and fraud prevention.
Consent Cookies
Consent Cookies remember whether you have accepted our Cookie Notice and privacy preferences.
Functional Cookies
These Cookies store user preferences such as language selection and login settings, providing a more personalized browsing experience.
For additional details regarding Cookie usage, please refer to the Cookie section of this Privacy Policy.
How We Use Your Information
The information collected by DiwaWIN may be used for various legitimate purposes, including:
- Operating and maintaining the website
- Improving platform performance and reliability
- Creating and managing user accounts
- Sending service updates, notifications, and security alerts
- Providing promotional offers and relevant information
- Responding to customer support requests
- Analyzing website traffic and user behavior
- Enhancing functionality and overall user experience
When We Share Information
Your personal information may be shared only in appropriate circumstances, including:
Service Providers
Trusted third-party providers may process information on our behalf to support hosting, analytics, customer support, and technical services.
Business Transfers
If DiwaWIN becomes involved in a merger, acquisition, restructuring, or sale of assets, user information may be transferred as part of that transaction.
Affiliates
Information may be shared with affiliated organizations operating under common ownership, provided they comply with this Privacy Policy.
Business Partners
Trusted partners may receive limited information to assist in providing promotions, products, or services offered through the platform.
Public Areas
Any information voluntarily shared in public sections of the website may become visible to other users.
With Your Permission
We may also disclose your information for additional purposes whenever you have provided clear and explicit consent.
Data Retention
We retain Personal Data only for as long as necessary to fulfill the purposes described in this Privacy Policy.
Information may be retained to:
- Meet legal obligations
- Resolve disputes
- Enforce agreements
- Protect our legal rights
Usage Data is generally stored for shorter periods unless longer retention is required to improve system security or platform functionality.
International Data Transfers
Your information may be processed or stored at company offices or facilities operated by our service providers, which may be located outside your country or region.
By using DiwaWIN and providing your information, you consent to these transfers.
We implement reasonable safeguards to ensure your data remains protected regardless of where it is processed.
Your Right to Delete Personal Information
Users have the right to request access to, correction of, or deletion of their Personal Data.
If you maintain an account with DiwaWIN, certain information can be updated directly through your account settings.
You may also contact us to request changes or removal of your personal information.
Please note that certain records may be retained where required by applicable laws or regulatory obligations.
Disclosure of Personal Information
Business Transactions
Should DiwaWIN participate in a merger, acquisition, or sale of assets, user information may be transferred to the new organization. Where appropriate, users will be informed before the transfer occurs.
Legal Obligations
We may disclose Personal Data when required by law or in response to valid requests from courts, regulators, or government authorities.
Other Legal Circumstances
Information may also be disclosed when necessary to:
- Comply with legal obligations
- Protect company rights or property
- Investigate misuse of the platform
- Safeguard users or the public
- Reduce legal liability
Data Security
DiwaWIN applies reasonable administrative, technical, and organizational safeguards to protect user information against unauthorized access, disclosure, or misuse.
Although we strive to maintain strong security standards, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Children's Privacy
DiwaWIN is not intended for children under the age of 13, and we do not knowingly collect Personal Data from minors.
If a parent or legal guardian believes that a child has provided personal information through our platform, they should contact us immediately so appropriate action can be taken.
Where required by law, parental consent may be requested before processing information belonging to minors.
Links to Third-Party Websites
Our website may include links to external websites operated independently by third parties.
Once you leave DiwaWIN, you become subject to the privacy practices of those external websites.
We encourage users to review the Privacy Policy of every third-party website they visit, as we are not responsible for their content or data handling practices.
Changes to This Privacy Policy
DiwaWIN may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements.
Whenever revisions are made, the updated version will be published on this page. In some situations, we may also notify users through email or website announcements before significant changes become effective.
We encourage all users to review this page periodically to remain informed about how their personal information is managed and protected.
Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy or our handling of personal information, please contact us using the details below:
Email: [email protected]